Frequently Asked Questions
Everything you need to know about your Roberto Geissini shopping experience.
What is the shipping time for my order?
Standard shipping typically takes 3-5 business days within Europe. International shipping times vary by destination but generally range from 7-14 business days.
How do I return an item that doesn't fit?
We offer a 14-day return policy. Items must be in their original condition with all tags attached. Please use our online portal to generate a return label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
Are Roberto Geissini products true to size?
Our collections generally follow standard European sizing. We recommend checking the specific size guide located on each product page for detailed measurements.
How should I care for my embellished garments?
To preserve the quality of prints and embellishments, we recommend washing items inside out at 30 degrees Celsius and avoiding the use of a tumble dryer.
Do you offer international shipping?
Yes, we ship our exclusive fashion collections worldwide. Shipping costs and customs duties are calculated at checkout based on your location.